Privacy Policy
We are committed to protecting your privacy and being transparent about how we collect, use, and protect your personal information.
Last Updated: December 20, 2024
Introduction
CueOurCode Technologies ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
This policy applies to all information collected through our website, mobile applications, services, and any related communications.
Information We Collect
Personal Information You Provide
We collect information you voluntarily provide when you:
- Fill out contact forms or request consultations
- Subscribe to our newsletter or blog updates
- Submit project inquiries or quotes
- Communicate with us via email, phone, or chat
- Apply for career opportunities
This may include:
- Name and contact information (email, phone, address)
- Company information and job title
- Project details and business requirements
- Communication preferences
- Resume and professional information (for careers)
Automatically Collected Information
When you visit our website, we may automatically collect:
- Device information (browser, operating system, device type)
- Usage data (pages visited, time spent, click patterns)
- IP address and general location information
- Referral source (how you found our website)
- Cookies and similar tracking technologies
How We Use Your Information
We use your information for the following purposes:
Business Operations
- Respond to inquiries and provide consultations
- Deliver our AI automation services
- Process project proposals and contracts
- Provide customer support
Communication
- Send newsletters and blog updates
- Share relevant industry insights
- Notify about new services or features
- Send important service updates
Website Improvement
- Analyze website usage and performance
- Improve user experience
- Optimize content and features
- Troubleshoot technical issues
Legal Compliance
- Comply with legal obligations
- Protect our rights and property
- Prevent fraud and abuse
- Enforce our terms of service
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers
We may share information with trusted third-party service providers who help us operate our business, such as:
- Email marketing platforms (for newsletters)
- Analytics services (to understand website usage)
- Cloud hosting and storage providers
- Customer support tools
Legal Requirements
We may disclose information if required by law or in good faith belief that such disclosure is necessary to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Protect the rights, property, or safety of others
- Investigate fraud or other illegal activities
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
- SSL/TLS encryption for data transmission
- Secure cloud storage with encryption at rest
- Regular security audits and updates
- Access controls and authentication
Organizational Measures
- Limited access on a need-to-know basis
- Employee training on data protection
- Regular review of security practices
- Incident response procedures
Important: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Access and Control
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Request restriction of processing
Communication Preferences
- Opt out of marketing communications
- Update your contact preferences
- Request data portability
- Object to certain processing
To exercise any of these rights, please contact us at privacy@cueourcode.com. We will respond to your request within 30 days.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website usage. For detailed information about our cookie practices, please see our Cookie Policy.
Essential Cookies
Required for basic website functionality and cannot be disabled.
Analytics Cookies
Help us understand how visitors interact with our website (when analytics are enabled).
Marketing Cookies
Used to track visitors for marketing and advertising purposes (with your consent).
Third-Party Links and Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Note: This privacy policy does not apply to third-party websites, applications, or services, even if they are linked from our website.
Children's Privacy
Our services are designed for businesses and are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending email notifications for significant changes (if you've provided your email)
Your continued use of our services after any changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
General Privacy Inquiries
Email: privacy@cueourcode.com
Response Time: Within 48 hours
Data Protection Officer
Email: dpo@cueourcode.com
For formal data protection requests
CueOurCode Technologies
Data Protection Office
Email: privacy@cueourcode.com
We are committed to resolving any privacy concerns promptly and transparently.